Orders:
How do I place an order on The Glossco?
Simply browse through our categories, select your desired product, add it to your cart, and proceed to checkout. You can place your order as a guest or create an account for faster checkout next time.
Can I change or cancel my order after placing it?
Yes, you can change or cancel your order within 12 hours of placing it by contacting our support team. Once your order has been processed or shipped, changes may not be possible.
How do I track my order?
After your order is confirmed, you will receive a tracking number via email or SMS. You can use this number to track your package until it reaches your doorstep.
Shipping & Returns:
Do you deliver outside Karachi?
Yes! We deliver all over Pakistan. Whether you’re in Karachi, Lahore, Islamabad, or another city, your favorite products will reach you safely.
How long does delivery take?
Orders within Karachi typically arrive in 1-2 working days, while orders to other cities may take 3-5 working days depending on the courier service.
How much does shipping cost?
standard shipping charges will apply, which are calculated at checkout.
Payment:
What payment methods do you accept?
We accept Cash on Delivery (COD), Bank Transfers, and Online Payments through secure gateways for your convenience.
Is it safe to pay online?
Yes, all online transactions on The Glossco are secured using encrypted payment gateways to ensure your financial data is safe.
Can I get a refund if I’m not satisfied with my order?
Yes, if your product is damaged, incorrect, or not as described, you can request a refund or exchange by contacting our support team within 3 days of delivery.